Question 1

What is Ohh Look?

Accepted Answer

Ohh Look is an online service directory where customers search for, rate, and hire local professionals. From haircuts to home repairs, we offer over 60 categories to help Southern California customers find trusted help.

Question 2

Is Ohh Look free?

Accepted Answer

Yes, it's free to create a customer account, explore the platform, and connect directly with local service providers.

Question 3

How do I sign up to use Ohh Look?

Accepted Answer

Visit www.ohhlook.com and select the Create Account button to create your free account.

Question 4

How do I connect with a local service provider?

Accepted Answer

Create a free customer account to view provider contact details and leave reviews. Once logged in, you can easily search for and connect directly with local service providers.

Question 5

How do I pay my service provider?

Accepted Answer

Payments are arranged directly between customers and providers. Simply visit the service provider's profile to view rates and accepted payment methods.

Question 6

What if my service provider doesn't show up?

Accepted Answer

All scheduling is coordinated directly between customers and providers. In order to continue improving our platform, we encourage you to share your experience and reach out to us at support@ohhlook.com.

Question 7

Can I cancel or modify a booked service?

Accepted Answer

Please refer to the provider's specific cancellation policy.

Question 8

Will I receive a refund for my deposit if I cancel a booked service?

Accepted Answer

Payments are arranged directly between customers and providers. Simply visit their profile to view specific cancellation policies.

Question 9

Have the service providers been background checked?

Accepted Answer

Ohh Look does not require background checks for all service providers. Those who have completed a background check will display a 'Verified' status on their profile.

Question 10

Are all the service providers licensed and insured?

Accepted Answer

It is up to the service provider to list this information on their profile whether they carry specific licenses, certifications or insurance related to their field of service. Those who state they have insurance will display an 'Insured' status on their profile.

Question 11

How old do you need to be to use the platform?

Accepted Answer

All Ohh Look users must be at least 18 years of age to use the platform.

Question 12

How do I offer my services on Ohh Look?

Accepted Answer

Visit www.ohhlook.com and select the Join as a Pro button to create your business account.

Question 13

Does Ohh Look charge a percentage of my service?

Accepted Answer

Ohh Look does not charge commissions or lead fees for services you provide.

Question 14

What is the cost of advertising my service on Ohh Look?

Accepted Answer

Ohh Look currently offers a Free membership and upgraded Premium plans. Visit the Join as a Pro page to view the details of each membership option.

Question 15

Do I need to be licensed or bonded to be a provider?

Accepted Answer

It is not required to be licensed or bonded to advertise your services on the Ohh Look Platform. Ohh Look requires that you comply with local laws and regulations relating to licensing and other business requirements as stipulations vary widely depending on the locality. Any specific licensing must be current to be published in your profile.

Question 16

Do I need to complete a background check?

Accepted Answer

Although Ohh Look does not require all service providers to undergo a background check, it is highly encouraged. Completing a background check can enhance a profile's credibility and provide peace of mind to potential customers. Providers who have completed a background check will display a 'Verified' status on their profile.

Question 17

How do I complete a background check?

Accepted Answer

After you select the Premium Membership plan, you will receive an email from BackgroundChecks.com, a third party provider, prompting you to complete your confidential background check. Once approved, your profile will automatically display a 'Verified' status.

Question 18

What is the cost of the background check?

Accepted Answer

The background check is included at no extra cost with the $59/year Premium and $89/year Premium + plans.

Question 19

How long will it take to receive my results?

Accepted Answer

Background checks are part of the review process and can take up to 48 hours to complete.

Question 20

Will my background check show as an inquiry on my credit report?

Accepted Answer

The background check will not appear as a credit inquiry, and your credit history or score will not be considered.

Question 21

What is the cost of a membership?

Accepted Answer

Ohh Look offers a Free membership, Premium for $59/year, and Premium + for $89/year. Visit the Join as a Pro page to view details of each membership.

Question 22

What does each membership include?

Accepted Answer

Visit the Membership section on our Join as a Pro page to compare the benefits that each plan offers.

Question 23

How can an Ohh Look membership increase my business?

Accepted Answer

We provide a simple, affordable way for business owners to advertise and directly connect with local customers.

Question 24

Can I cancel my membership at any time?

Accepted Answer

Your recurring membership is scheduled to renew on your subscription date. Should you choose to cancel your membership, please email support@ohhlook.com.

Question 25

How do I receive payment from customers?

Accepted Answer

Payments are arranged directly between you and your customer. To ensure a smooth experience, we encourage providers to clearly communicate pricing and accepted payment options in advance.

Question 26

Will I receive a 1099 from Ohh Look?

Accepted Answer

Service providers on Ohh Look are independent contractors who operate as their own business owners, not as Ohh Look employees. Since Ohh Look does not charge commissions or collect fees for services rendered, it does not issue 1099 forms.

Question 27

How old do I have to be to use the platform as a service provider?

Accepted Answer

All Ohh Look users must be at least 18 years of age to use the platform.

Question 28

How do I report an issue with a customer?

Accepted Answer

For issues regarding safety, please contact support@ohhlook.com.

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